Billinginfo.pk is a user-friendly website that lets you quickly check your IESCO bill online.
You can easily view your current bill, check past bills, and access your consumer history by entering your consumer number and billing month. If you’re an IESCO customer, you can generate and download your e-bill, whether it’s your first or latest one.
This service covers customers in Islamabad, Rawalpindi, and the Attock to Jhelum region. You can also find your registration details, bill status, and slabs. Not sure where to find your reference number?
We’re here to help you understand and manage your Islamabad electricity bill.
Step-by-Step Guide on How to Check it?
At billinginfo.pk, our aim is to simplify your life as much as we can. That’s why we provide the option to check your IESCO bill online at no cost!
⦁ Whether you have to inspect your home, office, or shop bill, all you need to do is perform a quick search using your reference number.
⦁ After that, you can easily obtain a copy of your bill by downloading or printing it.
⦁ What’s even more noteworthy is that we are the very first website where you can effortlessly monitor your most recent bills each month with just a single click.
What exactly is a Reference Number?
Well, it’s a special identification code that’s given to you by the IESCO Company. This code is essential when you want to view your monthly IESCO bill online.
This 14-digit reference number, which might resemble something like “01 14353 1234567,” holds all the essential details to help you make sense of your IESCO bill. Its purpose is to furnish you with the necessary information.
What is a Consumer ID?
If you’re an IESCO customer, you’ll receive a bill with a unique Consumer ID. This ID serves as a handy backup in case you forget your 14-digit reference number, allowing you to easily check your IESCO bill using the 10-digit Consumer ID.
So, it’s a good idea to keep your Consumer ID accessible just in case you ever need it!
How to Check Your IESCO Bill Using the Consumer ID?
Now, you can check your IESCO bill using your Consumer ID. This ID consists of 10 digits and can be found above your reference number.
The simplest way to access your IESCO web bill online is through the Billing Info by Consumer ID feature. From this website, you can obtain a web-printed bill free of charge.
You have the option to save your bill as a PDF or JPEG file or even print a duplicate copy of your IESCO web bill by selecting the “Print Bill” option. Whether you’re at home or away, just follow the link to billinginfo.pk for convenient access.
How to Apply for a New IESCO Bill Connection?
When you’re looking to apply for a new IESCO bill connection, the first step is to determine whether you already have one or not. If you don’t, you’ll need to complete some forms – this is the only way to submit your application, and your details will be stored for future reference.
Once you’ve submitted your application, your location will be visited by IESCO officials.
They will assess and decide whether to approve or disapprove your application.
You’ll then receive a letter from them, outlining their decision. If your application is approved, you’ll be provided with an IESCO tracking ID.
This step is crucial because it allows you to track the status of your connection online.
If you discover that there’s no connection at your residence, you can send a demand notice.
This notice will alert the Wapda authorities to the issue and request them to address and resolve the situation.
Understanding Types of Connections
Two main types of connections are available: commercial connections and domestic connections.
A commercial connection is typically utilized by shops or small factories and tends to be pricier compared to a domestic connection.
However, before making your choice, there are some important factors to take into account.
First and foremost, it’s essential to determine your electricity consumption.
Different people have varying levels of electricity usage, so this should be a key consideration.
Additionally, consider the types of appliances you use. Opting for energy-efficient appliances like refrigerators, air conditioners, or electric heaters is a wise choice.
Connections are categorized into three main types based on load:
Up to 15 kW: The process usually takes around 20 to 30 days.
16 to 70 kW / 400 volts: Expect the process to take about 35 to 45 days for this category.
71 to 500 kW / 400 volts: For connections in this range, the process typically takes around 65 to 75 days.
Documents Required for Applying for an Electricity Connection
When applying for an electricity connection, you’ll need to gather the following documents and complete the necessary steps:
Select the Type of Connection: Choose the type of connection that suits your needs, such as Domestic, Commercial, Agriculture, Tubewell, Industrial, Residential Colonies, Corporate Company, Street Light, or Temporary.
Provide Your NTN: You’ll need your NTN (National Tax Number), which can be found on your ID card.
Choose Your Electricity Distribution Company: Select your electricity distribution company, like IESCO.
Proof of Ownership: Present proof of ownership of the property.
Power of Attorney: If there are several owners, you might need someone else to help make decisions for them.
NOC (No Objection Certificate): If you’re a tenant, you may need a No Objection Certificate.
Applicant’s Attested CNIC Copy: Provide a copy of the applicant’s CNIC (Computerized National Identity Card) that has been attested.
Witness’s CNIC Copies: For multi-phase connections, copies of the witness’s CNIC attested by the witness may be needed. This is not required for single-phase connections.
Copy of the Concerned Tariff: Include a copy of the relevant tariff, duly signed by the consumer.
Submit the Form: Submit the completed form along with the required documents. Remember to print out a paper copy to save for your records.
Submit to Relevant Office: Take the application form and documents to the appropriate office for submission.
Document Verification: After your documents are verified, you will receive a demand notice.
Payment: Visit the designated bank to pay the demand notice.
Copy and Send: Make a copy of the paid demand notice and send it back to the relevant office.
Connection Installation: Once the paid demand notice is verified, the new electricity connection will be installed for you.
Tracking Your IESCO Demand Notice
Tracking your IESCO demand notice is now easier than ever. With a tracking ID, anyone can check the status of their demand notice as long as they have an Android phone and an internet connection.
Here’s how to do it: Simply enter your region’s name and your CNIC number. Once you’ve done that, you’ll receive the details of your new connection.
Mobile numbers are registered with telecom companies, allowing you to easily track your number.
Additionally, you can now send SMS alerts to keep your friends and family in the loop.
Taxes in Your IESCO Bill
Your IESCO bills typically come with several taxes. Among the most common taxes you’ll find on your bill are those related to the actual cost of electricity, along with a few additional charges.
Your bill provides detailed information about these taxes, including how they are calculated.
Types of Taxes in Your IESCO Bill
Electricity Duty (E.D):
Electricity Duty is charged at a rate of 1.5% on all units consumed in the billing month.
Pakistan Television Fee (TV Fee):
For domestic consumers of IESCO, the TV fee is Rs. 35. If you have multiple TVs, it will be multiplied by the number of sets you own.
Commercial consumers are charged Rs. 60 for TV Fee.
General Sales Tax (GST):
GST is applied at a rate of 17%. It’s important to note that GST is calculated by adding the Electricity Duty and Variable Charges.
Income tax is levied on all commercial consumers. Additionally, nowadays, it’s imposed on domestic consumers of IESCO who consume 1000 units or more in a billing month.
Sales tax is applicable exclusively to commercial and industrial consumers. If you are a private consumer, you are exempt from paying sales tax.
Understanding the Key Parameters of Your IESCO Bill
Your reference number is the fundamental identifier on your bill, much like an account number.
It allows you to pay your bill and obtain a duplicate copy of your IESCO bill.
At the top right corner of your bill, you’ll find three essential dates:
Reading Date: When the meter reading was recorded by the agent.
Issue Date: When the bill was generated.
Due Date: The last day to make your bill payment.
FPA of IESCO Bill Online Check
FPA, or Fuel Price Adjustment, is a mechanism that adjusts electricity charges based on fluctuations in fuel prices.
The FPA price reflects the cost of fuel used by rental power companies to generate electricity, such as from crude oil. When fuel prices rise, the FPA price also increases.
TR Surcharge (Tariff Rationalization Surcharge)
The TRS is a charge imposed on distribution companies to ensure a consistent tariff structure.
This fee is mandated by the government. If the difference between the NEPRA and GOP tariffs is positive, the distribution company is required to pay the surcharge.
FC Surcharge (Financing Cost Surcharge)
FC stands for Financing Cost. The Financing Cost Surcharge, set at 43 paisa per unit, helps ensure that the Power Holding Private Limited can service its debt.
Billing schedules vary by region, so your bill may arrive on different dates each month. However, you can always review your bill history to determine when your next bill is due.
This allows you to anticipate the arrival of your bill and plan accordingly.
Estimating Electricity Consumption for Various Appliances
Let’s take a look at different household items and estimate how many units of electricity they typically consume when used continuously for 24 hours:
Did you know that an 80W fan, on average, uses up about 4 units of electricity per day?
Energy Saver (24W)
A 24W energy-saving bulb usually consumes 1-2 units of electricity daily.
The electricity consumption of a refrigerator typically ranges from 4 to 6 units per day.
Keep in mind that the size and age of your fridge can influence this consumption. To save on your energy bill, consider unplugging it when not in use.
Air Conditioner (One-Ton Unit):
Heavier appliances like a one-ton AC unit can use around 18 units of electricity when running continuously for 24 hours.
However, there are strategies to reduce this consumption. Using a timer to run the AC unit only when necessary is one approach.
Proper maintenance of the AC unit can also improve efficiency and lower electricity usage.
Tips for Lowering Your Electricity Bill
Let’s explore some practical ways to reduce your electricity bill while understanding the energy consumption of your everyday appliances:
Mind Your Appliance Usage: To cut down on your electricity costs, it’s essential to be mindful of how many appliances you’re running simultaneously. Here are some tips to help you spend less money on your electricity bill:
Opt for Quality Electric Wires
One common reason for higher-than-usual electricity bills is the use of substandard electric wires.
These can cause your devices to consume more electricity than necessary.
If you suspect your wires might be the issue, consider having them inspected by a professional to determine if replacement is needed.
Unplug Unused Devices
Did you know that even when devices are turned off, they can still draw a small amount of electricity? Unplugging devices when not in use can result in significant savings on your electric bill.
This practice also safeguards your devices from potential damage caused by power surges.
Manage Peak Hour Consumption
It’s vital to be aware of electricity rates during different times of the day and year.
During summer months, rates tend to be higher from 6 pm to 10 pm. To save money, try to limit your use of home appliances during these peak hours and opt for off-peak usage instead.
Regularly Replace Air Conditioner Filters
Dust buildup can obstruct the filters in air conditioners, causing them to work harder to move air through.
This increased effort consumes more energy and results in higher electricity bills.
To maintain your air conditioner’s efficiency, remember to clean or replace the filters on a monthly basis.
Where You Can Pay Your IESCO Bill Online
Paying your IESCO electricity bill online is a hassle-free and convenient process. It becomes even easier if you use a mobile phone.
You have the option to install one of the following apps to make your bill payments without the need to worry about bank hours, long queues, or interruptions.
Moreover, you can easily download a receipt as proof of payment after settling your IESCO bill.
⦁ Jazz Cash Account
⦁ Easy Paisa Shops
⦁ NADRA Collection Points
⦁ One Link ATMs
If online payment isn’t feasible for you, there’s no need to fret. You can always make your payment offline by visiting any bank with a physical copy of your bill.
In case you don’t have a copy of the bill or have misplaced it, don’t worry; you can download a duplicate copy by clicking here.
You can make payments at various locations, including:
⦁ All Commercial Banks
⦁ All Post Offices
⦁ Meezan Bank (MBL)
⦁ Allied Bank (ABL)
⦁ Habib Bank Ltd (HBL)
⦁ National Bank of Pakistan (NBP)
⦁ United Bank Limited (UBL)
⦁ Bank al Habib (BAH)
⦁ Dubai Islamic Bank (DIB)
⦁ Standard Chartered Bank (SCB)
Choose the option that suits you best to conveniently manage your IESCO bill payments.
Paying Your IESCO Bill at an ATM
⦁ Insert your card into the ATM and enter your PIN for verification.
⦁ After PIN verification, select the “Other Transactions” option and then choose “Payments/Donations.”
⦁ You’ll find a list of billers in the Payments/Donations menu. Select the company (IESCO) and enter your consumer number.
⦁ The verification screen will display your customer details.
⦁ Click on the “Proceed” button, and a receipt will be printed to confirm your successful payment.
IESCO Organizational Structure
In order to ensure uninterrupted electricity supply and enhance customer satisfaction, IESCO is organized into four circles, comprising 19 divisions and 104 subdivisions.
Each Circle is overseen by a Superintending Engineer (SE), while Executive Engineers (XENs) are responsible for managing the Divisions. Sub Divisional Officers (SDOs) handle the day-to-day operations of the Subdivisions, and each Division is equipped with a Customer Services Officer (CSO).
IESCO serves the electricity distribution needs of the administrative districts of Rawalpindi, Chakwal, Attock, Jhelum, and the Federal Capital Islamabad.
From a technical perspective, IESCO operates 108 Grid Stations with a total capacity of 5,224 MVA and manages the power distribution across 951 Feeders, including AJK (Azad Jammu and Kashmir).
Circles and Divisions
Here’s an overview of IESCO’s organizational structure with its respective Circles and Divisions:
- Islamabad Division 1
- Islamabad Division 2
- Barakahu Division
- Rawat Division
- City Division
- Cantt Division (Rawalpindi)
- Satellite Town Division
- Westridge Division
- Tariqabad Division
- Taxila Division
- Pindigheb Division
- Attock Division
- Jhelum Division 1
- Jhelum Division 2
- Gujar Khan Division
- Chakwal Division
- Talagang Division
- Dhudial Division
- Pind Dadan Khan Division
This structured division allows IESCO to effectively manage and cater to the electricity distribution needs of its service areas.
IESCO’s Primary Goals
The primary objective of an IESCO (Islamabad Electric Supply Company) is to ensure the provision of reliable and cost-effective electricity to its consumers.
IESCO is responsible for generating, transmitting, and distributing electricity to both residential and commercial establishments, guaranteeing that consumers have uninterrupted access to the power required for their appliances and electronic devices.
Moreover, apart from the core task of delivering electricity, IESCO COMPANY is also dedicated to delivering top-notch customer service. This commitment encompasses offering convenient payment methods, promptly addressing customer inquiries and concerns, and providing valuable information regarding energy conservation and efficiency.
In summary, the central mission of an IESCO company revolves around fulfilling the energy requirements of its consumers while maintaining a high standard of service and assistance.
IESCO (WAPDA) Customer Services Centers
Customer service centers play a crucial role in ensuring that IESCO’s consumers receive top-notch assistance to resolve their concerns, all in one convenient location.
These centers offer a range of services to meet your needs:
Issuance of IESCO Duplicate Bills
Duplicate bills are issued promptly to address any document-related concerns.
Correction of Electricity Bills
If your electricity bill has incorrect readings for consumption up to 500 units, rest assured that your complaint will be addressed.
Bill Installment Options
For bills below Rs. 25,001, you have the option to convert your bill into three manageable installments.
The due date can also be extended by up to three days for bills within the same range.
Restoration of Electricity Supply
In cases of routine faults affecting your electricity supply, our team is ready to assist with prompt restoration.
Reconnection Orders for General Consumers
Paid bills come with the added benefit of quick reconnection orders for our valued consumers.
Disputed Bill Amount Resolution
For bills involving disputed amounts of up to Rs. 25,000, we offer a one-month grace period.
LP Surcharge Waiver
You can benefit from a waiver of LP surcharges up to Rs. 1000.
Adjustment of Un-posted Cash Payments
We ensure that any un-posted cash payments are accurately adjusted for your convenience.
Load Shedding and Power Failure Information
Stay informed about load shedding schedules and power failures through our information services.
New Connection Forms Issuance
If you’re looking to get a new connection, our centers provide the necessary forms.
At IESCO’s customer service centers, we are committed to making your experience hassle-free and convenient.
We strive to address your concerns promptly and efficiently under one roof. Your satisfaction is our priority.
Contacting IESCO for Complaints and Assistance
If you have any complaints, IESCO offers multiple convenient options for you to get assistance.
Visit the Billing Complaint Resolution Desk
To address your billing concerns, you can pay a visit to the dedicated Billing Complaint Resolution Desk, situated at IESCO Head Office on Street # 40 in Sector G-7/4, Islamabad. Your complaints can be easily submitted at this location.
Reach Out to the IESCO CEO
Another avenue for submitting your complaints is by directly contacting the Chief Executive Officer (CEO) of IESCO.
You can do this by sending an email detailing your complaint to firstname.lastname@example.org.
Utilize the IESCO Helpline
For quick assistance and inquiries, you can contact IESCO through their helpline at 051-9252937.
Locate the Nearest Customer Services Center
If you’re searching for the nearest customer service center, refer to the comprehensive list of customer service centers available on our website.
We are here to assist you in resolving any issues or queries you may have, and we value your feedback to improve our services.
Frequently Asked Questions about Checking Your IESCO Bill Online
Can I Pay Online Payments for My IESCO Bill?
Yes, you can conveniently pay your IESCO bill online using myABL Internet Banking. Here’s how:
⦁ Click on the “Bill Payments” icon on the homepage.
⦁ Select “New Biller” under the “Utility” category.
⦁ Enter “IESCO – Islamabad Electric Supply Company” in the Biller’s name field.
What Exactly is the Bill Reference Number?
The bill reference number is typically provided by the billing organization. It’s usually the account or card number printed on your payment slip or invoice.
If you’re unsure about it, simply reach out to your billing organization for assistance.
Can I Pay My Electricity Bill Monthly?
You can simplify the process of paying your energy bill by setting up a direct debit.
This means you won’t have to worry about making payments manually, as long as there’s enough money in your chosen bank account to cover the bill.
You can opt for either monthly or quarterly payments, depending on what suits you best.
How Can I Check My Electricity Bill Through SMS?
To check your electricity bill via SMS, follow these steps:
⦁ Start a new SMS message.
⦁ Address the message to 95551.
⦁ In the message field, type the initial digits of your account number.
⦁ Await an automatic reply that provides your account balance details.
What Happens if I Overpay My Electric Bill?
If you’ve overpaid on your energy bills, you may be eligible for a refund. This situation often arises when you move house and have remaining credit on your previous property’s account.
To explore refund options, contact your energy provider for assistance.
How Long is a Payment ID?
Payment IDs typically consist of 12-18 digits, but the specific length can vary depending on the payment method used (e.g., traditional card, iOS device, Paypal, Bitcoin, etc.).
If you’re uncertain about the length of your transaction ID, you can usually check with the issuing company or service.
Can Energy Bills Be Incorrect?
Energy bills can sometimes be inaccurate if you haven’t provided your supplier with regular meter readings.
Suppliers rely on these readings to calculate accurate bills based on your actual energy usage.
To ensure your bills are precise, make an effort to submit meter readings every month.
Is It Better to Pay Bills Monthly or Quarterly?
While there isn’t usually a significant price difference between quarterly and monthly payment plans, some suppliers may offer discounts for quarterly direct debit payments.
The extent of the discount can vary, so it’s advisable to explore all available options before making a decision.
Is It Better to Pay Bills Monthly or Quarterly?
The due date is the deadline for your payment. To avoid late payment penalties, ensure you pay by the due date.
Keep in mind that some credit card issuers may extend the payment deadline to as late as 11:59 p.m. Eastern Time under specific circumstances.